Xamplify Sucks > Bob Mark > Risk Based Customer Value Management (RBCVM)
Dr. Robert 'Bob' Mark, presented a talk at INFORMS in Montreal, Canade in may 2002. Page 45 of his presentation file is as follows:
Text of the above graphic file:
Heading: Risk Based Customer Value Management (RBCVM)
Content: RBCVM is based on an observe, predict and decide approach. Adaptive decision strategies are dynamic.
Increasing Knowledge Required (arrow)
Real-time + Un-intrusive as Collect, Observe and Organize Data. Psychometric Analysis + Stress Testing and Scenari Analysis as Perform Predictive Analysis. Perform Risk Analysis and Allocated Economic Capital + Apply Adaptive Strategies. Finally RBCVM.
X-axis arrow : Best Practice CRBVM Management
Credit: Dr. Robert Mark, Black Diamond, 416 916 3398.
References
Above from page 45 of Bob Mark's INFORMS presentation in Montreal in 2002.
Dr. Robert M. Mark
President and CEO
Black Diamond Risk Enterprises
Tel: (416) 916-3398
Email: bmark@blackdiamondrisk.com
Analyzing and Enhancing the Extended Enterprise
Hilton Montreal Bonaventure
Montreal, Canada
Track 1: Monday May 20 (2002)
INFORMS Conference on OR/MS Practice
10:30 AM - 11:20 AM
(Last Updated: February 7, 2004.)