Xamplify Sucks > Bob Mark > Real-time Un-intrusive Observation Agents
Dr. Robert 'Bob' Mark, presented a talk at INFORMS in Montreal, Canade in may 2002. Page 42 of his presentation file is as follows:
Text of the above graphic file:
Heading: Example: Xamplify Observation Agents provide real-time un-intrusive updates on individual and aggregate customer characteristics using key touch points.
Content: Existing Customer Touch Point (e.g. 401k rollover web page) -> Observation Agents (Existing Siloed Data Files) <-> Real-Time Customer Profile
Credit: Dr. Robert Mark, Black Diamond, 416 916 3398.
References
Above from page 42 of Bob Mark's INFORMS presentation in Montreal in 2002.
Dr. Robert M. Mark
President and CEO
Black Diamond Risk Enterprises
Tel: (416) 916-3398
Email: bmark@blackdiamondrisk.com
Analyzing and Enhancing the Extended Enterprise
Hilton Montreal Bonaventure
Montreal, Canada
Track 1: Monday May 20 (2002)
INFORMS Conference on OR/MS Practice
10:30 AM - 11:20 AM
(Last Updated: February 8, 2004.)